Healthcare process flow and design have changed tremendously in the 29 years that Robin Shepherd has worked in the industry. Working at the bedside, then as a nursing leader, and now as a Patient Care Services operator/administrator, Robin has had the opportunity to serve patients, families, staff and physicians in a multitude of clinical environments. In her current capacity, Robin oversees nursing and patient care services in a 500+ bed academic medical center that houses two globally renown Institutes, a satellite campus cancer center and a satellite campus community hospital.
Robin was inspired by the integration of design and service in 2006, when she functioned as construction liaison, transition planner, medical communications planner and medical equipment planner for a 178-bed hospital tower addition designed to deliver a broad range of services including outpatient clinics, inpatient medical surgical care, high risk maternity and neonatal intensive care, as well as a neurological intensive care service line. Through this work, Robin bridged the gap between the clinical and the technical – work she continues with the same passion today – that patient-centered healthcare environments facilitate healing and wellness for all.
Robin has been recognized by Sigma Theta Tau and NurseWeek Mountain West for ethical practice and leadership. She is a member of the American College of Healthcare Executives (ACHE), the Arizona chapter of ACHE, the American Organization of Nursing Executives (AONE), Valley of the Sun United Way Women’s Leadership Council, and serves as a member of the Board of Directors for the Arizona Perinatal Trust. Residing in Phoenix, Robin received her graduate degree from Grand Canyon University and is pursuing a Doctorate in Nursing Practice. Robin and her family enjoy camping off the grid across the Southwest.